My TRIPLTEK sometimes drops the WIFI connection

Some new mesh routers force the connections through the policies protocol WPA3 for well known brand devices, and allow other devices from other brands to stay connected for a very short period of time, resulting on the TRIPLTEK disconnecting from your router very often.

 To solve this problem: Go to your router settings and allow the WIFI connections through WPA and WPA2 protocols. The TRIPLTEK will connect with the WPA2 protocol and it will not drop the connection anymore.

Solution 1 – Forget the network and connect again #

The first step to try in order to fix connectivity issues on Android 10 is to forget the network and try reconnecting again. Additionally, restart your Tripltek and router. Some kind of IP conflict might be the cause of the problem and, by following the aforementioned steps, you should be able to address the problem most of the time.

Follow these steps to forget and reconnect to your wireless network:

1. Enable Wi-Fi from the Quick Access bar.
2. Open Settings.
3. Open Wi-Fi or Network Settings > Wi-Fi.
4. Select the troubled SSID and tap Forget Network.
5. Reboot your Tripltek.
6. Connect to your SSID and enter the password.

Solution 2 – Check your router/modem (disable WPA + WPA2) #

Google how to enter your router settings and ensure that your smartphone MAC address is not blocked. Additionally, some users suggest disabling WPA + WPA2 security and sticking to just WPA. Alternatively, you can disable passwords completely for your SSID just to check it out.

Finally, you can also reset your router to factory settings and look for improvements. If your smartphone still won’t connect to Wi-Fi after these steps, continue to the next step.

Solution 3 – Disable Bluetooth temporarily #

Disable Bluetooth an NFC while on Wi-Fi, to check for possible interference.

Solution 4 – Check Network settings #

The next step is to thoroughly inspect Network settings on your Tripltek. Make sure that to use randomized MAC and DHCP. Additionally, disable proxy if there’s any.

You can find the aforementioned settings by navigating to Settings > Wi-Fi or Settings > Network Settings > Wi-Fi. If you had to change some of the settings, reboot your device and try reconnecting.

Solution 5 – Reset Network settings to default values #

One of the steps that’s frequently recommended is to reset your network settings to factory values. This will remove saved SSIDs and paired devices (via Bluetooth) but it should address the problem at hand.

If you are unsure how to reset Network settings on Android, follow the steps below:

1. Open Settings.
2. Choose System or General management.
3. Tap Reset.
4. Then select Reset Network Settings.
5. Confirm the selection.

Solution 6 – Update the firmware on router #

Check your router settings and update the firmware to ensure that the latest firmware version is installed.